Shipping policy
Shipping Policy
Last updated: January 29th 2026
Thank you for shopping with us. Please review our shipping policy below before placing an order.
Order Processing & Production
All products are custom-made to order.
Once payment is received, orders typically enter production within 2–4 business days. Production times may vary depending on product type, order volume, and seasonal demand.
Orders cannot be modified or canceled once production has started.
Shipping Times
After production, orders are shipped via third-party carriers.
Estimated shipping times after production:
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United States: 7–10 business days
Shipping times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated based on:
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Product type
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Quantity
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Destination
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Carrier rates
Shipping fees will be confirmed at checkout or included in your quote.
Tracking Information
Once your order ships, tracking information will be provided by email when available.
Please allow up to 24 hours for tracking updates to appear.
Delays & Carrier Issues
We are not responsible for shipping delays caused by:
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Carriers
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Weather
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Incorrect or incomplete addresses
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Events outside our control
If your shipment appears delayed or lost, please contact us and we will assist with an investigation.
Incorrect or Incomplete Addresses
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address:
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The customer may be responsible for reshipment costs
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Refunds may not be issued for returned custom items
Multiple Shipments
To ensure the fastest possible delivery, items within the same order may be produced and shipped separately. As a result, your order may arrive in multiple packages at different times.
Tracking information will be provided for each shipment as it becomes available.
Questions
If you have any questions about shipping, please contact us at:
Email: summit.branding@outlook.com
Website: https://summitbrandingsupply.com